We take your privacy seriously. By visiting the LionRibbon.com site, you are accepting the privacy practices described below.

The LionRibbon.com Privacy Policy covers:


Information Collection

Personal Information

LionRibbon.com collects personal information you give to us when you visit our site, order products and/or contact us by email. We only collect personally identifiable information that you provide to us such as: name, address, phone number, e-mail address and shipping and billing information with respect to orders (such as credit card number and expiration date), and any information you may volunteer, such as survey information.

Non Personal Information

LionRibbon.com also collects and may record certain non-personal information from your browser regarding your visit to the LionRibbon.com site. This information consists of certain technical, computer and connection information, such as: the page you visited before coming to our site; your Internet protocol (IP) address (a unique number that identifies your Internet access which is generated when your web browser or email application requests a web page or email from another computer on the Internet); the domain name and host from which you access the Internet; your browser type and version; and your operating system.

Cookies

In addition to the non-personal information collected, the LionRibbon.com site automatically receives and stores certain types of information through the use of “cookies.” Cookies are files containing small quantities of data, usually including an anonymous identifier sent to your Web browser and placed on your computer’s hard drive. Some of the cookies that we use collects and stores information about your surfing behavior and preferences on the LionRibbon.com site, such as information about your visit to certain pages. The use of cookies enables us to track your experience on our site, both during a session and over time, and to store the name of our customers when they log on, as well as provide customized content in order to provide a better shopping experience. You may configure your browser to reject cookies, but this may limit your ability to take full advantage of some of the features offered on our site.


Information Usage

The information we collect is used for the general purposes of fulfilling requests for products and better serving the LionRibbon.com customers by making their online visits more enjoyable. We use the personal information provided to process and ship orders, and occasionally to communicate with you about your order or for marketing purposes (such as providing you with special offers and notifying you of surveys). We do not sell or rent any personal information we collect from visitors to the LionRibbon.com site. We may use non-personal information that we or our third party agents collect for internal business purposes and to monitor site security. And we reserve the right to track aggregate information (such as usage trends) for internal purposes to better enable us to provide site improvements and meet our customers’ preferences, but this information will not include any personal information.


Information Sharing and Disclosure

LionRibbon.com does not share or disclose information to third parties, except under the following limited conditions with respect to our third party business agents where the provision of personally-identifiable information to such third parties is made solely for our own business purposes, such as order fulfillment or to provide services to us:

LionRibbon.com does not share e-mail address information with any third parties, except that we may occasionally send e-mail offers to certain customers regarding special product offerings or product information. If you would prefer to not be included in our e-mail campaigns, see your options in the next section of this privacy policy below.

Notwithstanding anything else in this privacy policy, we may disclose personal and other collected information when required by law, when we deem necessary to protect the rights or safety of site users, our employees or property, or when violations of our terms of use have occurred. This includes exchanging information with third parties and organizations in connection with credit risk reduction and the investigation or prevention of suspected fraud or illegal activity. We may also transfer or disclose personal information if we are acquired by or merged with another company.


Customer Choices

LionRibbon.com occasionally sends special offers to certain customers by email and collects survey information from time to time about the site and/or our products. You can always choose not to receive such emails by simply not checking the box indicating your permission to have such emails sent, or not participate in such online surveys. We will make every effort to process your request promptly, but you may continue to receive additional contacts before your request takes effect. We regret any inconvenience this may cause.


Information Access

Customers may view, correct or edit certain of the personal information previously provided to us by sending us an email at: customerservice@LionRibbon.com.


Security Procedures

We protect the security of the information you provide online by using Secure Socket Layer (SSL) security software that encrypts certain kinds of personal information during transmission, such as credit card information, throughout the check-out process. The security features are automatic. To be sure your information is SSL encrypted, depending on your browser, look for an unbroken key or closed padlock icon on your browser to indicate that the SSL is active and your information is secure. LionRibbon.com also employs.

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